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Privacy Policy

1. Privacy Policy


At HVC One, we value your privacy. This policy outlines how we collect, use, and protect your personal information.

Information We Collect:

  • Name, email, contact number

  • Billing and shipping address

  • Browsing behavior on our website

Usage of Information:

  • Order processing and customer support

  • Improving user experience

  • Marketing communication (opt-out available)

Data Protection: We use SSL encryption and follow industry-standard data protection practices.

Third-Party Sharing: We do not sell or rent your data. Information may be shared with partners only for order fulfillment or legal obligations.

Your Rights: You may request, modify, or delete your data anytime by contacting us.

2. Terms and Conditions


By using our website, you agree to the terms below:

Use of Website:

  • You agree not to misuse the website or its content.

  • All content is the property of HVC One and cannot be reproduced without permission.

Orders:

  • Orders will be processed after full payment.

  • Product images are for reference; actual product may vary slightly.

Pricing:

  • Prices are subject to change without prior notice.

Liability: HVC One is not liable for delays or issues caused by third-party services (e.g., shipping, payment gateways).

3. Cancellation and Refund Policy

Order Cancellation:

  • Orders can be cancelled within 24 hours of placement by emailing us.

  • After dispatch, cancellation is not possible.

Refund Policy:

  • Refunds are processed only for defective, damaged, or wrongly delivered items.

  • Requests must be raised within 3 days of delivery, with photos.

Refund Method:

  • Refunds will be credited to the original payment method within 7-10 working days.

4. Shipping and Delivery Policy

Shipping Time:

  • Orders are dispatched within 2-3 working days.

  • Delivery time varies by location (typically 5–10 business days).

Shipping Charges:

  • Calculated at checkout based on destination and weight.

Delivery Partners: We use reputed logistics providers to ensure timely and safe delivery.

Delays: Delays due to unforeseen circumstances (e.g., weather, strikes) are not under our control.


5. Contact Us

Have a question or need support?

Email: admin@vijaycopolymers.com
Phone: +91-9209-555657
Business Hours: Sat-Thurs, 8 AM to 5 PM