Privacy Policy
1. Privacy Policy
At HVC One, we value your privacy. This policy outlines how we collect, use, and protect your personal information.
Information We Collect:
Name, email, contact number
Billing and shipping address
Browsing behavior on our website
Usage of Information:
Order processing and customer support
Improving user experience
- Marketing communication (opt-out available)
Data Protection: We use SSL encryption and follow industry-standard data protection practices.
Third-Party Sharing: We do not sell or rent your data. Information may be shared with partners only for order fulfillment or legal obligations.
Your Rights: You may request, modify, or delete your data anytime by contacting us.
2. Terms and Conditions
By using our website, you agree to the terms below:
Use of Website:
You agree not to misuse the website or its content.
All content is the property of HVC One and cannot be reproduced without permission.
Orders:
Orders will be processed after full payment.
Product images are for reference; actual product may vary slightly.
Pricing:
Prices are subject to change without prior notice.
Liability: HVC One is not liable for delays or issues caused by third-party services (e.g., shipping, payment gateways).
3. Cancellation and Refund Policy
Order Cancellation:
Orders can be cancelled within 24 hours of placement by emailing us.
After dispatch, cancellation is not possible.
Refund Policy:
Refunds are processed only for defective, damaged, or wrongly delivered items.
Requests must be raised within 3 days of delivery, with photos.
Refund Method:
Refunds will be credited to the original payment method within 7-10 working days.
4. Shipping and Delivery Policy
Shipping Time:
Orders are dispatched within 2-3 working days.
Delivery time varies by location (typically 5–10 business days).
Shipping Charges:
Calculated at checkout based on destination and weight.
Delivery Partners: We use reputed logistics providers to ensure timely and safe delivery.
Delays: Delays due to unforeseen circumstances (e.g., weather, strikes) are not under our control.
5. Contact Us
Have a question or need support?
Email: admin@vijaycopolymers.com
Phone: +91-9209-555657
Business Hours: Sat-Thurs, 8 AM to 5 PM